Payment methods
How to pay for your order
You can choose from the
following payments methods to complete your order:
- Credit Card: Mastercard, Visa, Discover or American Express
- PayPal
Secure payment
We assure you that all payments will be executed in a safe and secure manner. Your personal information will only be used to establish the payment and will not be passed on to third parties.
Online payment
If you choose to pay online by credit or debit card, you will be redirected to our partner's secure web page, where you can enter your details to execute the payment. All information you enter here is safely encrypted. Please be aware that this secure payment link is only active for a limited time. If the time has expired, you will need to access your order through your personal account on our website and attempt payment again. If you select PayPal as your method of payment, you will be directed to PayPal's own secure payment page.
Problems with payment
- First, check with your
bank or PayPal account to see if the transaction has gone through and to address
any technical issues with your payment.
- If your payment was
successful but does not appear as paid in our system, please contact us at info@alensa.ie, and we will
validate your payment with our accounting department.
- If you have issues with the payment page, try accessing your Alensa.ie account from a different browser or device.
Comments (4)
Hi, In case you are facing any difficulties, please contact us at info@alensa.ie, we are happy to assist!
Hi, is the company based in Ireland? I wanted to order lenses (Co. Galway, Ireland) but I am not sure now if you deliver from Ireland or UK (and I'll have to pay import tax) or not. Thank you. Regards, Ladka
Hi Ladka, We are based in the Czech Republic, so shipping should not be affected. Thanks, Alensa
Hi, Marta, We do, in fact, deliver to Croatia. Check out our website here: https://www.alensa.hr/ Thanks, Alensa
Hello, do you deliver to Croatia? Thanks